Event Type: single-event

Workplace Investigation and Problem Solving

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Course Aim: Carrying out an investigation into a workplace situation e.g. H&S accident, Environmental incident, situation resulting in cross contamination, defects, warranty claims, customer complaint, customer returns, internal non-conformance etc. Interviewing stakeholders Gathering evidence Following a Problem-Solving Process Undertaking Root Cause Analysis using Fishbone diagram and 5 Whys technique Identifying and validating solutions Implementing effective (more…)

Introduction to Lean

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Course Aim: The course aims to provide delegates with an introduction to Lean Principles and provide an awareness of the need for a common approach to Lean throughout the business, providing a framework for personal development. Target Audience: Aimed as an introduction to Lean for multi-functional departments looking to get involved in continuous improvement activities. (more…)

Advanced Global Trade Compliance Masterclass

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Course Aim: The aim of this programme is to provide senior professionals with advanced strategic knowledge of export controls, licensing frameworks, and high-risk supply chain compliance. The course is designed to support informed decision-making, protect organisations from regulatory breaches, and enable confident expansion into regulated and sensitive global markets. Target Audience: This programme is suitable (more…)

Intermediate Global Trade Compliance Deep Dive

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  •  3rd June 2026
     9:30 am - 12:30 pm

Course Aim: The aim of this course is to provide delegates with a deeper, practical understanding of global trade compliance requirements, enabling them to navigate complex regulations, reduce risk, and maintain competitiveness in an evolving international trade environment. Target Audience: This course is suitable for: Export managers and international trade professionals Operations managers and supply (more…)

Basic Export Training

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  •  13th May 2026
     9:30 am - 12:30 pm

Course Aim: The aim of this course is to provide delegates with a clear, practical introduction to exporting, enabling them to understand the key processes, responsibilities, and compliance requirements involved in international trade. The course is designed to build confidence, reduce errors, and support businesses in developing a strong foundation for exporting activities. Target Audience: (more…)

First Aid at Work Refresher

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  • Day 1
     20th April 2026
     9:15 am - 4:00 pm
  • Day 2
     21st April 2026
     9:15 am - 4:00 pm

Course Overview This two-day refresher course is designed for learners who already hold a valid First Aid at Work (FAW) qualification and need to re-qualify before expiry (course can be taken upto 3 months after expiry). The course refreshes essential first aid knowledge and practical skills, ensuring learners remain confident and competent to act as (more…)

Complexity Management in Projects

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  • Day 1
     23rd April 2026
     9:15 am - 4:30 pm
  • Day 2
     29th April 2026
     9:15 am - 4:30 pm

Course Aim: The aim of this two-day course is to equip delegates with a range of project-management methodologies and frameworks for managing change and complex project environments. Participants will gain practical knowledge of recognised approaches including: PMBOK (Project Management Body of Knowledge) DMAIC (Six Sigma Problem-Solving Process) 8D Process PDCA Cycle Change Management principles Target (more…)

Sales, Marketing & Market Awareness

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  •  23rd July 2025
     9:30 am - 12:30 pm

Expand your international sales with a strategic approach to sales, marketing, and market awareness. This course explores the crucial differences between sales and marketing, building overseas reputation, understanding market risks, and how to successfully sell abroad. We’ll also introduce key supply chain considerations and risk mitigation strategies, helping you develop robust routes to market and (more…)

Custom Declarations for CDS

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  •  16th July 2025
     9:30 am - 12:30 pm

With the UK’s move to the Customs Declaration Service (CDS), understanding how to correctly complete customs declarations has never been more important. This course will walk you through the structure of the CDS system, customs payments, compliance obligations, and how to check the accuracy of your declarations. We’ll also cover your legal responsibilities as a (more…)

Tariff Classification

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  •  9th July 2025
     9:30 am - 12:30 pm

Accurate tariff classification is the foundation of successful international trade compliance. In this focused course, we will explain why commodity codes matter, how to find and use them effectively, and how the UK Tariff works in practice. We’ll also show you where to access help when classifications get complex. This training is essential for anyone (more…)