Introduction to DMAIC and the Problem Solving Process

Details Price Qty
Non-Academy Membersshow details + £289.00 (GBP)*  
Academy Membersshow details + £202.00 (GBP)*  

* price does not include taxes

  •  26th February 2024
     9:15 am - 4:00 pm

Course Aim:

The session aims to provide an introduction to the use of the DMAIC Problem Solving Process and the use of A3 reporting.

Target Audience:

All those involved in Problem Solving within their organisations or with 3rd party organisations such as suppliers and sub-contractors. Quality practitioners, Team Leaders and Internal Auditors. Information from this course could also be used as an induction program and wider awareness campaign for the need for improvement.

Course Objectives:

  • An introductory course to increase the delegates knowledge on the aspects of the DMAIC Process, its elements and requirements
  • Examples of the key processes and documentation that is required as part of achieving thorough root cause analysis
  • Understanding the links between the problem solving tools and processes and benefits of problem solving in teams
  • Preparation and delivery of the A3 report to management

Course Overview:

  • Understand what is DMAIC and how does it compare to other problem-solving models?
  • How to establish a project (problem solving) team and get the team working together
  • How to develop the problem statement
  • How to set up a measurement systems so that data needed to determine the root cause of the problem can be collected
  • Use a systematic approach to collect, display, and analyse data to identify the root cause(s).
  • Verify that the cause(s) identified is the root cause
  • Identify a solution to eliminate the root cause and correct the problem
  • Execute and implement a problem solution
  • Develop action plans
  • Use of Gantt Charts to plan the implementation and monitor progress
  • Ensure the solution is robust so that problem does not come back


Venue Phone: 01685 884175

Venue Website:

Aberdare Enterprise Centre, Depot Road, Aberdare, Rhondda, Cynon, Taff, CF44 8DL, United Kingdom