Type A

Personal and Soft Skills

Management Skills

 

  • Introduction to Employment law
  • Managing Conflict at Work
  • Equality and Diversity
  • Core Development Skills for Supervisors
  • Advanced Supervisory Skills
  • Time Management
  • Change Management
  • Belbin Team Roles
  • Mental Toughness (MTQ) and DISC

Individual Skills

  • Personal confidence, assertiveness & determination
  • Presentation Skills
  • Sales and Customer Service
  • Train The Trainer